Privacy Policy

Your privacy is extremely important to us. This Privacy Policy explains how Amara by Anu Scaria (“we”, “us”, or “our”) collects, uses, and safeguards your personal information when you visit, browse, or make a purchase through our website or any other communication channel managed by us.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you:

Visit our website, browse products, or contact us.
Place an order or register for updates.
Communicate with us through email, phone, WhatsApp, or social media.

The personal information we may collect includes:

Contact Information: Name, email address, phone number.
Billing & Shipping Information: Address, postal code, and related details.
Payment Information: Processed securely through third-party payment gateways (e.g., Razorpay). We do not store your complete payment details.
Device & Usage Data: Information like IP address, browser type, and pages visited, which help us improve user experience.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders efficiently.
Communicate with you regarding your purchase, updates, or inquiries.
Send order confirmations, shipping updates, and customer support responses.
Improve our website, products, and customer experience.
Comply with legal and regulatory obligations.

We do not sell, trade, or rent your personal information to any third parties.

3. Sharing of Information

We may share your data only with trusted service providers who assist us in operating our business, such as:

Payment Gateways: For secure transaction processing.
Courier/Logistics Partners: To ensure smooth delivery of your orders.
Technical & Marketing Service Providers: To help us maintain and improve our website.

These partners are required to handle your data securely and use it only for the purpose of providing their specific services.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All payments made through our website are encrypted and processed securely through verified third-party gateways.

However, while we strive to protect your personal information, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access, correct, or update your personal information.
Request deletion of your data, subject to applicable legal requirements.
Withdraw your consent for marketing communications at any time.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purpose for which it was collected — such as completing your purchase or complying with legal obligations.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic, remember your preferences, and improve our services. You can choose to disable cookies through your browser settings if you prefer.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The revised version will be posted on this page with the updated date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 anuskaria99@gmail.com
📍 Kochi / Changanassery, Kerala, India